Priority Response · 2026–27 heating season

We're at your door within 4 hours if you lose heat this winter.

$199 for the whole season — from the same local, family-run crew serving Middlesex County since 2017.

Founded 2017
Licensed & insured
21+ towns served
Family owned

Our fleet & crew

RPM boiler and tankless water heater installBoiler & furnace installs
RPM Heating & Cooling service vanRapid-response fleet
RPM central AC condenser installAC & cooling installs
RPM technician servicing an outdoor unitCrew at work

Real jobs from RPM's own service calls across Middlesex County.

4-hour response. Guaranteed.

A response-time guarantee, not a repair-cost warranty — you still pay standard rates for parts and labor.

*Exact remedy if we miss the window — pending sign-off.

**During extreme cold or a declared severe weather event, when call volume exceeds our capacity, priority means members are served ahead of non-members in the order calls are received, rather than within a fixed time window.

$199/ season
Sign Up & Pay
$430

avg. emergency callout

75%

tied to skipped maintenance

6–10pm

peak emergency hours

RPM's record

last 2 seasons, from Housecall Pro

Who's behind this

Founded in 2017 by Matthew Rancourt, RPM Heating & Cooling LLC is fully licensed and insured, based in Dracut, MA — now serving 21+ towns across Middlesex County. This offer is signed off on personally by ownership, not a call center.

Matthew Rancourt, Owner & GM of RPM Heating & Cooling

Matthew Rancourt

Owner & GM

George Rancourt Jr., Sales & Marketing at RPM Heating & Cooling

George Rancourt Jr.

Sales & Marketing

Licensed & insured
Mass Save partner
Family owned since 2017

What's covered

Included with your $199

4-hour response guarantee on no-heat emergency calls, all season

One included seasonal safety inspection

Priority dispatch line — you skip the standard scheduling queue

Rate locked for the full 2026–27 heating season, no matter how many times you call

Not included

Cost of parts, refrigerant, or labor for the actual repair

Routine/non-emergency maintenance beyond the included inspection

System replacement or installation costs

Full terms — including the exact remedy if we miss the 4-hour window — confirmed before season launch.

Give it as a gift

A lot of no-heat emergencies happen to parents or grandparents living alone. For $199, you can put a priority spot on their address — so if they lose heat this winter, they get the same 4-hour guarantee you would.

Gift Priority Response — $199

Sign up & pay — $199

Secure your Priority Response spot for the season. Questions first? Call 978-957-2728.

Sign Up & Pay — $199

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